It very recently came to our attention that for the past couple weeks, we were experiencing technical difficulties on our website with regard to things like submitting support tickets and pre-sale queries. Fortunately, we resolved the problem within minutes of learning it existed and everything is back running smoothly. The problem, as it turns out, was that our anti-spam system was causing form submissions to fail and the desired actions to never occur. Therefore, if you have attempted actions such as submitting our contact form, creating a support ticket or upgrading your license, these actions were not processed and should be attempted again. We sincerely apologize for any inconvenience this has caused.
Thank you for your patience and for continuing to be an UltimateWoo customer!
